Restaurant Reputation Management
Online presence so strong that diner can’t resist!
Negative reviews cost restaurants 19 diners per day, fix it with the proven Forki RAW framework in 65 days or we work for free!
Build Your Restaurant Reputation with Forki
The restaurant marketplace is crowded! Diners rely on others’ experiences, and every day, they search online for restaurants like yours. They browse Yelp, Google, and TripAdvisor, looking for reviews to make their dining decisions.
What makes them take a U-turn? Unresponded negative reviews.
Although, it’s a normal practice, most restaurant owners are unaware of the damage:
- On average, a single bad review deters up to 12 diners.
- 60% of customers check online reviews before choosing where to eat.
- Unresponded negative reviews validate the customer's negative experience and make it appear you don't care.
- Competitors with better responses take your potential customers.
That’s why!
Ignoring online reviews is costly. Not responding to a 1-3 star rating drives potential guests to a competitor.
And even worse, when poor experiences are shared on social media, the damage to your brand is far-reaching.
Online Reputation Management is a Must!
Brand-focused reputation management will transform your restaurant, bar, cafe or hospitality business.
- Reviews create an 18% increase in sales on average.
- Customers spend 31% more at businesses with excellent reviews.
- A one-star increase on Yelp or Google boosts revenue by 5-9%.
Restaurants with strong branding focused on reputation management serve 2x more diners!
For instance: Keke’s on average served 38 plates on weekdays at the Margaritaville location. With multiple response templates, they now serve 56 plates on average.
The best part? They continue expanding their locations, thanks to strong branding and reputation management which was driving their focus away.
Sounds Great, Right?
Imagine your restaurant becoming a household name.
But can you build it brick by brick, handling reputation alone?
Well, Keke’s Breakfast Cafe didn’t just have great chefs, it had a great partner like Forki!
Read Review to Leave Review
What if, instead of dreading reviews, bars turn them into a competitive advantage?
With Forki’s RAW Framework (Respond, Analyze, Win), you’ll:
- Respond to reviews & questions, quickly and professionally. No more missed opportunities to engage.
- Encourage positive reviews with SMS requests, social media engagement, and customer-friendly reminders.
- Analyze sentiment and competitor trends to stay ahead of guest expectations.
- Improve your online reputation effortlessly with brand-tailored response templates and SWOT insights.
- Manage all platforms in one service—Google, Yelp, TripAdvisor, Facebook, Grubhub, and Doordash.
When reputation improves, so does the revenue.
Potential guests will see genuine responses, care about diners’ concerns, and receive timely compensation.
The good time to start was yesterday; The Best Time is NOW
Every day you wait, your competitors get more reviews and take your potential customers.
Ready to grow your revenue with proven restaurant reputation management?
Why Forki over AI Reputation tools?
Local businesses like cafes & bars turn to Birdeye, UberAll, or OpenTable for reputation management.
But software alone isn’t enough. You need expertise and execution. Above all, a feasible solution in terms of pricing.
🚫 DIY tools require your time and effort. Forki saves you hours per week by handling review responses, monitoring trends, and providing data-driven insights.
🚫 Software can’t craft human, authentic responses. We ensure every guest feels heard, increasing loyalty and repeat visits.
🚫 Generic automation doesn’t address real diner concerns. Our tailored strategies are based on your restaurant type, customer demographics, and competitors.
What’s Included
Everything You Need to Build a 5-Star Reputation
Review responses
Timely, personalized responses across all major platforms.
Website review widget
Showcase top reviews directly on your site.
Review generation
SMS & email templates to encourage positive reviews. *
Sentiment & SWOT analysis
Identify patterns and make data-driven improvements
Social media reputation management
Monitor and engage with brand mentions
Response templates
Custom-crafted replies based on your restaurant type and SWOT insights.
Serve more diners with reputation management
Proven Success with Restaurants Like Yours
“Forki changed the game for us. We used to miss reviews or respond late—now every guest feels heard. Our ratings went up, foot traffic increased, and we spend less time worrying about online chatter. It’s like having a reputation team on call 24/7. Highly recommend for any restaurant serious about growth.”
Bob Yarmuth
Owner & CEO
“Forki helped us turn reviews into real results. Our store managers now have consistent, on-brand responses, and customer sentiment has noticeably improved. The insights we get are actionable, and the time saved is a huge bonus. Forki is a must-have for multi-location brands like ours.“
PIE FIVE PIZZA
Brand Manager
We can’t wait to add your success story here—just like the restaurants we’ve helped thrive. Whether it’s doubling reservations, supporting a struggling business, or turning first-time visitors into repeat diners, your transformation starts now.
Ready to shine in digital space?
Your online reputation is your biggest asset or your biggest liability. The choice is yours.
Contact Forki today and start attracting more diners with a positive brand reputation!
